Frequently Asked Questions

To make your appointment or for hours of operation, call 920.294.3347 or 800.444.2812. A credit card is required at the time of reservation.

It is recommended that you make spa reservations several days in advance. A credit card is required at the time of reservation.

Evensong Spa is open daily. Please call 920.294.3347 or 800.444.2812 for exact hours.

We encourage you to arrive one hour prior to your scheduled appointment. This allows time to change into spa wear, complete our Evensong Labyrinth Ritual and unwind in the relaxation room.

Late arrivals will have their treatment end at the original scheduled time so that the next guest will not be delayed and the full spa treatment charge will be applied.

If you must reschedule or cancel an appointment, please alert our reception desk 48 hours in advance. No-shows and cancellations received with less than 48 hours notice will be charged full price for all scheduled services.

Spa access allows guests to enjoy the meditation Labyrinth, waterfall whirlpools, steam rooms, luxury relaxation room, shower facilities and Spa Café.

Weekday access to Evensong Spa facilities is waived with any 80 minute service or two services per guest per day.

Yes; upon arrival you will be asked to fill out a short questionnaire regarding any special concerns or needs you may have during your visit. Please be sure to share any special conditions such as pregnancy, high blood pressure, diabetes, heart ailments, Retin A skin product usage, or any other health-related conditions.

Yes; the stunningly furnished Spa Café, located within Evensong, includes 12-foot windows overlooking the beautiful Tuscumbia golf course and a variety of entrees.

Pre-orders at the Spa Café are encouraged and may be made at the time of reservation. If ordering upon arrival, please allow 30 minutes for fresh preparation.

Spa Café features a health variety of entrees created by our Executive Chef. Visit the menu for more details.

Please wear what best fits your comfort. A robe and slippers will be provided for your convenience.

We suggest you undress to your level of comfort and encourage you to communicate any concerns in advance of your service. Please be assured that all our professional service providers are highly trained and you will be property draped throughout your spa treatments.

You will be provided with a locker for storing personal belongings. Please remove jewelry and other valuables prior to your spa visit, as we cannot be responsible for lost personal items.

To ensure privacy and tranquility for all guests, mobile devices should be turned off prior to entering the locker room. Mobile phone usage is not permitted in this area.

Yes; guests must be 18 years or older to access spa facilities and receive services.

For your convenience, a 20 percent service charge will be added at time of checkout. You may adjust this service charge based on your satisfaction with your experience.

Evensong Spa gift certificates and a variety of luxurious products are available in our spa store.